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Build · Capability

Mobile experiences built for
how people actually use them.

We design and engineer iOS, Android and cross-platform applications around real user behaviour, device capabilities and the systems behind the experience — from customer-facing products to apps used by employees, partners and field teams.

Build capabilities
Mobile ApplicationsPart of Build ›
  1. 01ExperienceUnderstand who will use the app, where they will use it and what it needs to make easier.
  2. 02Product shapeDefine the journeys, device capabilities, integrations and first useful release.
  3. 03EngineeringBuild for performance, security, maintainability and the realities of mobile platforms.
  4. 04EvolutionRelease, observe usage and keep improving without turning every update into a rebuild.
Specialist servicesMobile App Development ›Mobile App Modernisation

When mobile needs to do more than shrink a website

The right mobile experience starts with the situation around the user.

Mobile products succeed when they make something materially easier at the moment it needs to happen. That might mean completing a transaction, working offline, using the camera, receiving an alert, finding a location or accessing information away from a desk.

We help determine what genuinely belongs on mobile — and what should remain elsewhere.

  • 01The current experience does not work well on the moveUsers are forced through browser-based workflows that were designed around larger screens and continuous connectivity.
  • 02Device capabilities could simplify the workflowCamera, location, biometrics, notifications, offline access or background activity could materially improve the experience.
  • 03The relationship justifies a dedicated appThe product is used frequently enough that installation, persistent access, personalisation and notifications create meaningful value.
  • 04Internal or field teams need software away from a deskOperational work needs to continue reliably across locations, connectivity conditions and device types.

The product decisions

Before choosing native or cross-platform, decide what the experience needs to do.

  1. 01Who will use the app — and in what context?What are users trying to achieve, where will they be, what device constraints exist and how frequently will they return?
  2. 02What actually belongs on mobile?Which journeys benefit from a dedicated app rather than a responsive web experience?
  3. 03Which device capabilities matter?Do camera, GPS, notifications, biometrics, Bluetooth, offline access or other native capabilities materially improve the workflow?
  4. 04What implementation approach fits the product?Which approach gives the right balance of experience, speed, maintainability and access to platform capabilities?
  5. 05What systems must sit behind the app?Which APIs, identity systems, payments, business platforms, data sources or operational tools need to connect with it?
  6. 06How should the app evolve after launch?How will releases, store approvals, telemetry, operating-system changes and user behaviour shape what comes next?

Specialist services

Build the mobile product — or solve the platform-specific problem in front of you.

Explore all services ›
01 · ServiceMobile App DevelopmentPurpose-built mobile experiences for customers, employees and partners.We design and engineer mobile applications around user journeys, business workflows, integrations and device capabilities rather than treating mobile as another screen size.Typical needs
  • iOS
  • Android
  • Native & cross-platform
  • Customer apps
  • Employee apps
Explore Mobile App Development ›
02 · ServiceMobile App ModernisationMove an existing app forward without starting again.We assess, stabilise and evolve existing mobile applications — taking over codebases, upgrading frameworks and platforms, improving performance and making every release less risky.Typical needs
  • App takeover
  • Codebase assessment
  • Framework upgrades
  • Performance
  • Release stability

What you leave with

A mobile product ready for real users — not just the app store.

The exact outputs depend on the product, but a Mobile Applications engagement should leave you with an app that is understandable, operable and ready to evolve.

  1. 01A working mobile productProduction-ready application covering the agreed journeys, users and capabilities.
  2. 02A maintainable mobile architectureClear boundaries between app, APIs, shared services and platform-specific functionality.
  3. 03Connected backend workflowsReliable integrations with the systems, identity, payments and data behind the experience.
  4. 04A production-ready releaseStore-ready builds, configuration, testing and release foundations for real-world use.
  5. 05Production visibilityCrash reporting, logging, analytics and usage signals that show how the app behaves after launch.
  6. 06A usable handoverTechnical context, release processes and ownership clarity so the product can continue evolving.

Our approach

Design for the moment of use. Engineer for everything around it.

  1. Understand the contextUsers, journeys, environments, connectivity, devices and the business outcome behind the app.
  2. Shape the mobile experiencePrioritise journeys, platform behaviours and the first useful release.
  3. Establish the foundationArchitecture, APIs, data, identity, environments, distribution and engineering standards.
  4. Build and releaseDevelop in useful increments with testing on real devices and working software visible throughout.
  5. Learn and evolveUse adoption, crashes, reviews, behaviour and changing needs to determine what comes next.

Typical starting points

You do not need a finished mobile specification to start.

Talk to an engineer ›

Clients usually involve us when:

  • We have a web platform and now need a proper mobile experience.
  • Our teams need to work in the field, including when connectivity is unreliable.
  • We need to serve users across iOS and Android efficiently.
  • Our current mobile app is difficult to maintain.
  • We need camera, GPS, notifications or other device capabilities.
  • The app needs to integrate with our existing backend.
  • We already have designs but need production engineering.
  • We need somebody to take over an existing mobile application.

Our perspective

A mobile app should earn the space it occupies on someone’s phone.

Mobile is a commitment for the user — installation, storage, notifications, attention. The app has to repay it every time it is opened.

  1. 01Context-ledDesign around where and how the product will actually be used.
  2. 02Platform-awareRespect the conventions, capabilities and constraints of iOS and Android.
  3. 03Backend-connectedThe app is one part of a wider product and operational environment.
  4. 04Built to evolveOperating-system changes, store requirements and user expectations will keep moving.

AI-first approach

Put intelligence where mobile context makes it more useful.

AI can improve search, assistance, capture, classification, personalisation and decision support inside mobile products — particularly where the device can provide useful context.

AI should make the mobile moment easier — not slower or less predictable.

Explore our AI-first approach ›
  • ContextWhat does the app know about the user, task, location or situation?
  • ValueWould intelligence materially make the mobile journey easier or better?
  • ControlWhich outputs need confirmation, correction or escalation?
  • OperationsHow will latency, cost, connectivity, quality and model behaviour affect the mobile experience?

Beyond the first release

Shipping to the stores is a milestone. The product still has to run and grow.

Mobile Applications can hand over to your team or continue through Omniway without separating engineering from what happens after launch.

Custom Software & Digital ProductsBuild and evolve the systems and APIs behind the mobile product.Explore Custom Software AI, Data & IntegrationAdd intelligence, automation and connected data capabilities.Explore AI & Data Cloud, DevOps & Managed OperationsOperate backend environments, releases, reliability and observability.Explore Cloud & Operations Growth & Digital MarketingDrive discovery, acquisition, activation and ongoing engagement.Explore Growth

FAQ

Common questions about Mobile Applications.

The design and engineering of applications for iOS and Android devices — including the interface, device capabilities, backend services and integrations that make the app useful.

Start with the moment of use

Something needs to work better on mobile, but the right experience is not clear yet?

Tell us what users need to do, where they do it and what gets in their way. We will help determine what belongs on mobile and how it should be built.

Talk to an engineer ›Explore Build ›